Privacy Policy
Freight Lines LLC (“Freight Lines,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Communication Policy and Terms of Use (“Agreement”) outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, mobile application (if applicable), and any communication channels we utilize.
Communication Channels
We may communicate with you through various channels, including:
SMS (text messages)
Phone calls (recorded for quality assurance and training purposes)
By providing your contact information, you authorize Freight Lines to deliver or cause the delivery of communications related to our services, including promotional offers. You can opt out of receiving these messages at any time (see “Opting Out of Communications” below).
We do not share personal data (phone numbers) and consent with third parties / affiliates or partners
Telephone Consumer Protection Act (TCPA) Compliance
We comply with the Telephone Consumer Protection Act (TCPA) and its regulations. Your consent to receive communications from us is implied if you initiate a conversation with us. For informational and promotional messages, we require your explicit consent through opt-in methods like texting a keyword, filling out a form, providing consent on our website, or giving verbal or written permission.
Opting Out of Communications
You can opt out of receiving communications from us at any time by: Replying “STOP” to any text message you receive Unsubscribing through a link provided in our emails Contacting us using the information below
Data Collection and Use
We collect information about you when you use our services, including: Contact information (name, email address, phone number) Device information (IP address, browser type) Usage information (pages visited, features used) Information you provide us through forms and interactions Social media information (if you connect your accounts)
We use this information to:
Provide and improve our services Send you important information about your account and services Respond to your inquiries and requests Send you promotional offers (with your consent) Analyze usage patterns and improve our platform
You have certain rights regarding your information, including:
The right to access your information The right to correct inaccurate information The right to request that we delete your information
Dispute Resolution
Except for small claims court disputes, any disputes arising from this Agreement will be resolved through final and binding arbitration. Both parties agree to waive the right to a trial by jury or class actions. The arbitration will be administered by a reputable arbitration service provider in accordance with their rules. The arbitrator’s decision will be final and binding.
Updates to this Agreement
We may update this Agreement at any time. We will notify you of any changes by posting the updated Agreement on our website. Your continued use of our services after the revised Agreement is posted constitutes your acceptance of the changes.
Contact Us
If you have any questions about this Agreement, please contact us
